Privacy Policy

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Peter Smith
Customer Service Officer

We use your personal data:
To provide you with our services.
To provide customer support.
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Privacy Policy

Who we are

Pro-Education Academy Ltd is an educational company that provides online learning. We are committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

What is Personal Information and how do we collect it?

Personal Information we collect include names, addresses, email addresses, phone, facsimile numbers, employment details, employment history. Also, payment transactions will be via Paypal or Direct Bank Transfer.

This Personal Information is obtained in many ways including correspondence,  interviews, exhibitions, information sessions, forms, by telephone and facsimile, by email, via our website https://www.proeducationacademy.co.uk/ from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing.
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. If you edit or publish an article, an additional cookie will be saved in your browser.

This cookie includes no personal data and simply indicates the post ID of the article you just edited.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How we use the personal data?

We collect personal data for various purposes:
• To provide you with services
• To notify you about changes to our services and/or products
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To detect, prevent and address technical issues

Legal basis for collecting and processing personal data

Pro-Education Academy Ltd legal basis for collecting and using the personal data described in this Data Protection Policy depends on the personal data we collect and the specific context in which we collect the information:
• Pro-Education Academy Ltd needs to perform a contract with you
• You have given Pro-Education Academy Ltd permission to do so
• Processing your personal data is in Pro-Education Academy Ltd legitimate interests
• Pro-Education Academy Ltd needs to comply with the law

Who we share your data with/ Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
We share site data with the listed third party providers including partners, cloud-based services, payment processors, and third party service providers. For more information, follow their Privacy Policy Details –
Paypal Privacy Policy Link – https://www.paypal.com/au/webapps/mpp/ua/privacy-full
Google Analytics Privacy Policy Link – https://policies.google.com/privacy?hl=en-US

Where we send your data

Visitor comments may be checked through an automated spam detection service.
What third parties we receive data from
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

How long we retain your data

Pro-Education Academy Ltd will retain your personal information only for as long as is necessary for the purposes set out in this Data Protection Policy.
Pro-Education Academy Ltd will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

How we protect your data?

We take reasonable steps to protect the information we retain from misuse, loss and from unauthorised access, modification or disclosure. We will not retain any of your information for any longer than it is required by us, except to satisfy statutory requirements of the Act.

We may disclose personal information to third parties or external contractors carrying out functions and duties for and on behalf of the Company. It is a condition of our agreement with each of our external contractors that they adopt and adhere to this privacy policy.

The information we collect from you may also be disclosed to third parties if the disclosure is required by or permitted by law, or pursuant to the Rules of Professional Conduct of your relevant professional association.
In the event that we propose to sell our business we may disclose your personal information to potential purchasers for the purpose of them conducting due diligence investigations. Any such disclosure will be made in confidence and it will be a condition of that disclosure that no personal information will be used or disclosed by them. In the event that a sale of our business is affected, we may transfer your personal information to the purchaser of the business. As a client you will be advised of any such transfer.

Data protection rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
• The right to access, update or to delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:
Address – 21 Vermont House, 2 Eastleigh Road London, UK E17 5NY
Email – [email protected]

Contact – Landline +44 (0)203-778-0326
Mobile+44 (0) 7877 -5 73472

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